Age policy
The age policy is being confirmed and will be published here before tickets go on sale.
Tickets
- Non refundable, except if the event is cancelled.
- Transfers are allowed through the ticketing platform only.
- Resale above face value voids the ticket.
- Valid ID and a QR ticket are needed at the gate. One scan only, and no re entry.
What you cannot bring
- Weapons, drugs, outside alcohol and glass bottles.
- Professional cameras, drones, large bags and laser pens.
Filming
- Recording on your phone is fine.
- Commercial filming needs accreditation in advance.
Conduct
- Zero tolerance for harassment. Security may remove guests without a refund.
- Entering means consenting to being filmed or photographed as part of the audience.
Health and safety
Looking after the room
An on site medical team, an ambulance point and marked first aid tents.
Drinking water points across the site.
Clearly marked emergency exits, with a site map at every gate.
Lost and found, and a lost person point.
Security screening at all gates, with crowd and capacity monitoring throughout.
A quiet area away from the stage for anyone who needs it.
A plan for rain or heat, whichever December brings.
An emergency contact line, published here and printed on every ticket.